Straight answer
We do not have a wall of five-star quotes
This is a young, owner-operated shop with no attributable public reviews yet. Rather than pad the page, here is the evidence we can actually hand you — and the questions that tell you more about any contractor than a star average does.
We have no reviews to show you yet
Bellingham Heating and Cooling LLC has been registered since 2020 and works mostly on referral. When we audited every public listing for this business — the old website, Google, Yelp, BBB and the HVAC directories — we found no customer reviews attributable to us. Not a low rating: none at all.
There are two ways to handle that. One is to install a star widget, write some quotes, sign them "Sarah M., Bellingham," and hope nobody checks. The other is to tell you the truth and show you things you can verify. We picked the second.
Here is what we can prove today: an active Washington contractor registration you can look up in under a minute, a $30,000 surety bond and $1,000,000 in general liability, a permit pulled on every install with us present for the inspection, published price ranges with sources, and rebate pages that name the program rules and the date we last checked them.
- WA L&I #BELLIHC808NM Active registration — verify it with the state
- $30,000 bonded Surety bond on file with L&I
- $1,000,000 insured General liability coverage
- Local since 2020 Owner-operated in Whatcom County
- We pull the permit City of Bellingham or Whatcom County, and we meet the inspector
Worked with us? Be the first review.
If we have installed or serviced something for you, a Google review is the most useful thing you can do for a small shop — and it is the only kind of review that will ever appear on this site. Say what the job was and how it went. An honest three stars is more use to the next homeowner than a fabricated five.
If something went wrong, tell us before you tell Google — (360) 592-3824. We would rather fix it.
How to vet any HVAC contractor in Whatcom County
Six questions. They take ten minutes, they work on us as well as on the big shops, and they surface more than any review page can.
- 1
Pull their L&I record before you read a single review.
Search the business name or UBI in the state's Verify a Contractor tool. Registration status, how long it has existed, whether the bond and liability insurance are current, and any lawsuits or infractions are all public. This is harder evidence than any star average, and almost nobody checks it.
- 2
Who pulls the mechanical permit, and who meets the inspector?
Heat pump and mini split installs need a mechanical permit — City of Bellingham inside city limits, Whatcom County Planning & Development Services for unincorporated addresses. The honest answer is "we do, and it is in the price." If the answer is "you can pull it yourself" or the permit never comes up, that is your signal.
- 3
Ask for the load calculation, not the tonnage.
A quote that names a system size without showing the calculation behind it was sized off square footage. Bellingham's heating design temperature is 19°F, colder than Seattle's 24°F, and an oversized heat pump short-cycles while an undersized one leans on resistance backup all winter. Ask which outdoor design temperature they used.
- 4
Ask whether the PSE rebate is contractor-gated — and whether they are in the network.
PSE requires the installing contractor to be in its network for several heat pump rebates, so a rebate can be real and still unavailable through the company you hired. Ask any contractor — including us — to confirm network status for your specific project before you count the money.
- 5
Ask what the charge verification procedure is.
The answer you want mentions a micron-gauge vacuum before charging, a weighed-in or line-length-corrected charge, and recorded superheat and subcooling at commissioning. This is the single biggest difference between a heat pump that hits its rated efficiency and one that quietly costs you money for fifteen years.
- 6
Get the electrical scope in writing.
Electrical work belongs to a licensed electrical contractor. Ask who performs it, whether the panel has capacity, and whether that cost is in the number you are looking at. "Electrical not included" is where an advertised special stops being the price.
One more thing worth knowing about ratings
A Better Business Bureau letter grade is not a customer rating — it reflects BBB's own criteria, including whether a business pays for accreditation. Star counts on lead-generation directories are often aggregated across businesses or scraped. Registration status, permits and a written scope are the things that travel with your specific job.
Check ours yourself: L&I record for BELLIHC808NM , or search any contractor at L&I's Verify a Contractor tool .
Ask us all six — (360) 592-3824Judge us on the quote, not on a star average
Ask the six questions. Get a load calculation, a fixed written price, and the rebate rules in writing. Then decide.
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